A Chinese mobile phone manufacturer operating in the country has reiterated its commitment to providing affordable and efficient mobile devices to Nigerian phone users. Only recently, the enforcement unit of the Nigerian Communications Commission (NCC) had sealed the company’s customer service centre following Techno’s inability to get type approval of over 35 of its 40 mobile phone models currently being sold in Nigeria.
Chidi Okonkwo, deputy general manager of the company, said during a press briefing in Lagos recently, that the centre was reopened after the company sent applications to NCC for the type approval of the affected phones.
As such, he assured the mobile phone manufacturer’s customers of the commitment to provide top quality mobile telephony products in Nigeria. He further added, “We did not have enough information as to the right thing to do about type approval, so we started processing the type approval document before NCC bounced on us.
We submitted our application forms to the NCC office in Lagos, but we found out that the application forms submitted had not reach Abuja as at the time they arrived. So what we did was to fast track and facilitates the movement of the form to Abuja, and we explained and the commission acknowledged the application forms for our various models before they decided to unseal our office few days ago.”
He further reiterated that the delay on the type approval process was due to inadequate information, saying that the company had always worked with Standard Organisation of Nigeria before bringing its products into the country.
“We are supposed to obtain type approval of terminal equipment before they are sold in this market, but the firm didn’t have that much information when they set up here fully last year,” he said. According to him, Techno’s market is predominantly low-end.
“Nigeria is one of our strongest markets. In terms of dual SIMs, Techno is number one. In fact, we are one of the first brands to introduce dual SIM phones. We cover the mid tier-low end. Techno is playing a significant role in the low and mid-end market.”
Source: businessdayonline.com